Privacy Policy

What Data We Collect

When you place an order with LOXVEA, we collect your name, email address, delivery address, and payment details. We also collect browsing behaviour data via cookies to improve your experience on our website.

How We Use Your Data

• To process and deliver your orders
• To send you marketing emails (only with your consent)
• To improve our website and customer experience

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, please contact us at hello@loxvea.co.uk.

Cookies

We use essential cookies to make our website work, and analytics cookies to understand how visitors use our site. You can manage your cookie preferences via our cookie banner when you first visit.

Third Parties

We never sell your personal data. We share it only with trusted third parties who help us fulfil your order, including delivery partners and payment processors (Stripe, PayPal, Klarna). All third parties are required to handle your data securely and in line with applicable law.

Legal Basis

This Privacy Policy is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have a concern about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

For any questions, contact us at hello@loxvea.co.uk.